Orders which weigh up to 5KG are sent via first class Royal Mail, orders over 5Kg are sent DPD next day Courier.
Orders of weight up to 5KG = FREE
Orders of weight up to 30KG = FREE
Orders of weight up to 1000KG(max weight) = FREE
All orders received by 3:00pm (GMT) are dispatched same working day, orders are delivered next working day for items sent via DPD Courier and 1-2 working days for items sent with Royal Mail.
Delivery to Ireland - Please note there is a standard £10 delivery charge to all orders from Ireland both Northern and Southern.
Returning an item
Our General Return Policy
All Item may be returned for refund and must be returned within 30 days of receipt in the same condition as it was received in including packaging. Please note that the customer is responsible for the cost of returning the item to us and a restocking fee of 15% will be applied.
Items received which are incorrectly supplied, incompatible or faulty are exchanged or returned for a refund at Uktvbrackets cost.
Customers must inform us of any faults within 7 days of receipt of item.
Cancelling Your Order
You have the right to withdraw from the sale within 28 days without any justification, as long as you send your cancellation in writing, by fax, e-mail or letter or if you return the goods to us. Your 28 day cancellation period for the return of goods begins once you have received the goods. Your order cancellation request will be considered to have been submitted on time if your written notification or the goods are sent back within the period mentioned above.
A Returns number or RMA must be obtained prior to sending back the goods. All items returned without a relevant returns number will be refused.
Please send your goods to be returned to:
4 Ffordd Neuadd
The buyer must pay for all shippings costs related to the return of the goods (unless faulty or incorrectly supplied).
A refund will be given